Effective Date: April 15, 2026 | Last Updated: April 15, 2026
1. Introduction and Acceptance of Terms
Fujerra ("Company," "we," "us," "our") is a digital financial services platform providing cryptocurrency wallet, peer-to-peer trading, and international payment solutions. These Terms and Conditions ("Terms") govern your use of our mobile application, web platform, and all associated services ("Services").
By downloading, accessing, or using Fujerra in any way, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree, you must immediately cease using our Services.
Important: These Terms constitute a binding legal agreement between you and Fujerra. Your continued use of our Services signifies acceptance of any modifications to these Terms.
2. Eligibility and Account Registration
2.1 Age and Capacity
You must be at least 18 years old to use Fujerra Services
You must have the legal capacity to enter into binding contracts in your jurisdiction
You are not under any legal or regulatory restriction from using cryptocurrency services
2.2 Account Creation
You must provide accurate, complete, and current information during registration
You are responsible for maintaining confidentiality of your account credentials, PIN, and recovery phrase
You must never share your private keys, seed phrases, or payment PIN with anyone
Unauthorized access to your account is your responsibility if passwords are compromised
2.3 KYC (Know Your Customer) Verification
Fujerra requires identity verification before accessing withdrawal and transfer features
You authorize us to collect, store, and verify your personal identification documents
Verification may be conducted through third-party services (e.g., SumSub KYC provider)
We reserve the right to request additional documentation at any time
Failure to complete KYC verification may result in account suspension
3. Core Services Description
3.1 USDT Wallet Management
Fujerra provides a non-custodial or semi-custodial wallet for holding Tether (USDT) stablecoins
We support TRC20 (Tron blockchain) and BEP20 (Binance Smart Chain) networks
You retain ownership and control of your USDT; Fujerra does not own your funds
All wallet addresses are unique to your account and generated securely
3.2 Cryptocurrency Deposits
Deposits are accepted only in USDT (TRC20 or BEP20)
We are not responsible for deposits sent to incorrect addresses or unsupported networks
Deposits typically appear in your wallet after network confirmation (5-15 minutes)
No deposit fees are charged by Fujerra; only blockchain network fees apply
Minimum deposit amounts may apply; check the app for current limits
3.3 Peer-to-Peer USDT Transfers
Send USDT instantly to other Fujerra users via their UID or email address
All P2P transfers are processed on-chain and are irreversible once confirmed
A 0.5% transaction fee applies to all peer transfers
Both sender and receiver must be verified Fujerra users
3.4 Withdrawals to External Wallets
Withdraw USDT to any external wallet address on TRC20 or BEP20 networks
Withdrawal fees: 1 USDT (TRC20) or 2 USDT (BEP20) to cover network gas fees
Minimum withdrawal: 10 USDT
Withdrawals require KYC verification and payment PIN confirmation
Processing time: 5-30 minutes depending on network congestion
We are not responsible for losses due to incorrect wallet addresses provided by you
3.5 RMB Payment Service
Convert USDT to Chinese Yuan (CNY) at real-time exchange rates
Make direct payments to Chinese suppliers (1688, Taobao, Alibaba, etc.)
RMB payment fee: 0.8% of transaction amount
Exchange rate is locked at the moment of order creation
Payments are processed within 1-2 business days
Full receipt and payment proof provided for each transaction
3.6 Peer-to-Peer (P2P) Deposit Service
Buy USDT from verified sellers using local payment methods (bank transfer, mobile money, etc.)
All P2P trades are escrow-protected; funds are held securely until completion
P2P transaction fee: 0.5% of USDT amount (deducted from seller)
Maximum concurrent P2P orders: 5 active orders at a time
Order timeout: 30 minutes to pay after order is claimed by a seller
Dispute resolution: Escalate to Fujerra support if payment proof conflicts arise
4. Fees and Charges
4.1 Fee Schedule
Service
Fee Rate
Minimum Amount
USDT Deposit (from external wallet)
0% (network fees apply)
Varies
P2P Transfer to Fujerra User
0.5%
1 USDT
USDT Withdrawal (TRC20)
1 USDT
10 USDT
USDT Withdrawal (BEP20)
2 USDT
10 USDT
RMB Payment (CNY)
0.8%
100 CNY
P2P Buy Order (Buyer Fee)
0% (premium built into rate)
Varies
P2P Sell Order (Seller Fee)
0.5%
10 USDT
4.2 Fee Changes
Fujerra reserves the right to modify fees with 14 days' notice via in-app notification
Fee changes will not apply retroactively to transactions already initiated
5. Transaction Policies
5.1 Cryptocurrency Transaction Finality
CRITICAL: All cryptocurrency transactions are final and irreversible once confirmed on the blockchain. Fujerra cannot reverse, cancel, or refund transactions once submitted to the network.
5.2 User Responsibility for Accuracy
You are solely responsible for verifying all transaction details before confirmation
Double-check wallet addresses, amounts, and recipient information
Fujerra is not liable for losses due to user error (wrong address, amount, etc.)
5.3 Transaction Limits
Daily withdrawal limit: 500,000 USDT (or local equivalent)
Limits may be adjusted based on KYC tier and risk assessment
5.4 Transaction Disputes
Report transaction disputes within 30 days of the transaction date
Provide evidence (screenshots, payment proofs, transaction IDs)
Fujerra support team will investigate and respond within 7-10 business days
Final resolution will be binding; appeals should be directed to our legal team
6. Prohibited Activities and AML/CFT Compliance
6.1 Restricted Jurisdictions
Fujerra Services are not available to residents of:
United States (OFAC sanctions)
Iran, North Korea, Syria, Crimea (UN/OFAC designated countries)
Any jurisdiction where cryptocurrency services are prohibited by law
6.2 Prohibited Use Cases
You agree NOT to use Fujerra for:
Money laundering, terrorist financing, or sanctions evasion
Trading in illicit goods or services
Fraud, scams, or financial crimes
Market manipulation or pump-and-dump schemes
Evasion of taxes or regulatory compliance
Circumventing payment systems or banking restrictions
Creating multiple accounts to evade limits or restrictions
6.3 AML/KYC Enforcement
Fujerra conducts ongoing transaction monitoring for suspicious activity
Accounts flagged for compliance violations will be frozen pending investigation
We may report suspicious transactions to relevant financial authorities
Funds may be permanently seized if confirmed to be proceeds of illegal activity
7. Account Suspension and Termination
7.1 Grounds for Suspension
Violation of these Terms and Conditions
KYC verification failure or fraud detection
Suspected involvement in illegal activities
Violation of AML/CFT regulations
Repeated unauthorized access attempts
User death or incapacity (upon legal documentation)
7.2 Account Termination
Fujerra may terminate accounts with 7 days' notice for regulatory compliance
Upon termination, all remaining USDT will be returned to your withdrawal address within 30 days
You remain liable for any outstanding obligations or fees
7.3 User-Initiated Termination
You may request account closure at any time by contacting support
Your USDT will be transferred to your nominated wallet address
Data will be retained for 5 years for audit and regulatory purposes
8. Liability Limitations and Disclaimers
8.1 "AS-IS" Service Provision
Fujerra provides Services "AS IS" and "AS AVAILABLE" without any warranties, express or implied.
8.2 Limitations of Liability
To the maximum extent permitted by law:
Fujerra is not liable for any indirect, incidental, or consequential damages
Our total liability is limited to the amount in your account or 100 USDT, whichever is greater
We are not liable for third-party service failures (blockchain, exchanges, payment processors)
Liability for loss of profits, data, or business is entirely excluded
8.3 Cryptocurrency Volatility Disclaimer
Cryptocurrency is highly volatile and speculative. USDT is a stablecoin but can still experience price fluctuations. Fujerra is not responsible for losses due to market volatility or your investment decisions.
8.4 Technology Risks
Fujerra is not liable for network outages, delays, or blockchain failures
Smart contract vulnerabilities or hacks are handled on a case-by-case basis
We maintain security best practices but cannot guarantee 100% security
9. Security and User Responsibilities
9.1 Password and PIN Security
You are solely responsible for keeping your password and payment PIN confidential
Never share these credentials with Fujerra staff or anyone else
Fujerra staff will never ask for your password or PIN
Use a strong, unique password (minimum 12 characters, mixed case, numbers, symbols)
9.2 Two-Factor Authentication (2FA)
Enable 2FA on your account as an additional security layer
Store your 2FA backup codes in a secure location
Report compromised 2FA immediately to support
9.3 Device Security
Use Fujerra only on secure, personal devices
Do not use public WiFi for sensitive transactions
Install antivirus and security software on your device
Avoid phishing emails or fraudulent Fujerra links
9.4 Lost or Stolen Credentials
Immediately contact Fujerra support if your account is compromised
We may freeze the account pending verification
Fujerra is not liable for unauthorized transactions before you notify us
10. Dispute Resolution and Arbitration
10.1 Informal Resolution
Contact support@fujerra.com with detailed dispute information
Fujerra will respond within 5-7 business days
Provide all relevant transaction IDs, screenshots, and timestamps
10.2 Escalation Process
If unresolved, escalate to our legal team: legal@fujerra.com
Final resolution timeline: 30 days from initial complaint
Decision will be issued in writing with detailed reasoning
10.3 Binding Arbitration
Any disputes shall be resolved through binding arbitration, not litigation
Arbitration will be conducted in English via neutral third party
Each party bears its own legal costs unless arbitrator orders otherwise
Arbitration decision is final and enforceable in any court
11. Intellectual Property Rights
All content on Fujerra (logo, design, text, code) is proprietary to Fujerra
You may not reproduce, distribute, or modify any Fujerra content without permission
Unauthorized use of Fujerra trademarks is prohibited
Fujerra retains all rights to user-generated content and feedback